inshop Advanced — Loyalty module

Build your own
rewards catalog.

Turn every purchaseinto a reason to come back.

Digital loyalty cards, a rewards catalog and redemptions built into inshop Advanced. No external tools.

See the features

Summer 2025 Catalog

Active

until 30 Sep 2025

AllElectronicsWellbeingFood

Wireless headphones

1,200 pts

Spa voucher

800 pts + €5

Gourmet box

2,000 pts

Smartwatch

1,500 pts

Available: 5

Everything you need.Already inside inshop Online Grocery.

Digital loyalty cards

A unique QR code, dual credit and a full transaction history for every customer.

Rewards catalog

Validity dates, terms, stock visibility. Every detail is yours to set.

Rewards to suit

Several redemption options on the same reward: every customer finds the right combination.

Categories and brands

Organize the catalog by theme and brand. Customers find what they are after straight away.

Order management

A full pipeline with tracked statuses and an email notification at every step.

Management-system integration

Sync rewards from your management system in one click. The catalog updates itself.

Loyalty,finally digital.

One card per customer. No plastic, no app to install. Just points that build up and rewards to redeem.

Immediate identification

A unique code and QR code generated automatically. The customer is recognized at the till or online, every time.

A dual credit system

Global points for the whole catalog. Dedicated points for specific campaigns. The balances are independent and kept apart.

A complete history

Every credit and debit recorded with date, operator and amount. Nothing is ever lost, not even if the card is deactivated.

Build the catalog with theyour rules.

Catalog name

Summer 2025 catalog

Start

1 Jun 2025

End

30 Sep 2025
Allow reward redemption
Signed-in users only
Show the quantity available
DraftActive

Everything inside one time window

A start date, an end date and a separate deadline for requests. You decide the timing.

Access on your terms

Open to everyone or to registered users only. The catalog can become an incentive to sign up.

Linked to your management system

With CDGest the rewards sync automatically. The catalog stays current with no manual work.

Rewards your customers
really want.

Every reward has its own complete page. Real images, precise stock, flexible redemption options.

Product image

ElectronicsSony

Premium Wireless Headphones

Value: €89.00

Choose how to redeem:

1,200 pts

Points only

800 pts + €5.00

Points + top-up

500 pts + €15.00

Points + top-up

Available: 48 units
Several images per reward
Multiple redemption options
Real-time stock

A catalog you navigate,not one you leaf through.

Organize by theme and brand. Customers find what they are after straight away.

Reward Categories

Create themed groups with a name, description and icon from the built-in library. Switch any category on or off whenever you like. Filter by name, company and status.

Reward Brands

Classify rewards by producer or brand. Add a logo, a description and a link to the brand's site — give visibility to the partners you work with too.

Every redemption under control.

A tracked pipeline, automatic notifications, a points refund in one click.

PendingConfirmedFulfilledCancelledOn hold
Filters by company, catalog, user, store, status and date range
A complete order page: rewards ordered, quantities, points used, cash top-up, shipping details
A status timeline: the exact date of every transition from opening to fulfillment
An email notification to the customer at every status change (optional)
Cancellation with a points refund: choose global credit or the catalog's own
Restore a cancelled order to "Pending" in one click

Order #00234

Pending

Wireless headphones × 1

1,200 pts

Shipping

Mario Rossi — Via Roma 12, Milan

Created

10 Apr

Confirmed

—

Fulfilled

—

Every store knows what it has.
And what it has to deliver.

Centralized stock, holdings per shop, reward detail always current.

Stock management — Premium Wireless Headphones

StoreAvailableOn holdDelivered
Milano Centro34212
Roma Est1818
Napoli Sud41019

Stock per store

Every shop sees its own availability. No confusion between different warehouses.

Stock levels monitored

Rewards awaiting collection are always visible and kept separate from available stock.

Detail for every reward

A complete page with quantities requested, fulfilled and on hold — per reward and per store.

From the point to the reward.
A route with no friction.

The customer chooses, redeems and pays. You confirm and hand it over. Simple.

Choosing the reward
Use the points
Payment, if any
Confirm order
Pickup or delivery
The customer chooses the reward and the redemption option (points only, or points plus a top-up)
The cash top-up is handled directly in the platform
The order goes automatically into the queue of the assigned store
The customer gets immediate confirmation of the request
The operator confirms, fulfils or puts the order on hold from the panel
If it is cancelled, the points are refunded to the card automatically
Every step is tracked with its date and the operator responsible
The customer is updated in real time at every status change

Your team has it all under control.
In every shop.

One view for the central administrator, one for each store. Everyone sees only what they need.

Administrator view

A complete overview of every store, every catalog and every order. Manage global stock, keep an eye on holdings per shop and step into any order across the network.

Orders from the whole network in one panel
Stock and holdings per store
Change an order's status with a notification to the customer
A points refund straight from the order page
Reports on rewards requested, fulfilled and cancelled

Store view

The operator in the shop sees only their own orders: what to hand over today, what is on hold and what has already been fulfilled. No distractions, maximum efficiency.

The individual shop's queue of orders to fulfil
Customer and reward detail for every order
Status updates straight from the store (confirm, fulfil, hold)
The shop's delivery history

The customer always knows
where their reward has got to.

Automatic updates on every channel they already use.

An automatic email

A notification at every status change: request received, confirmed, fulfilled. Nobody is left without an answer.

The mobile app

Customers follow their rewards from the app. History, points balance and order status always at hand.

The personal web area

After signing in, the customer reaches their private area: transaction history, rewards requested and loyalty points updated in real time.

Hi Mario 👋

Points available

1,240 pts

1,500 pts to the next reward

Your orders

Wireless headphonesOn its way
Spa voucherFulfilled ✓

Points history

+120 pts — Purchase on 10/04

+80 pts — Purchase on 03/04

-800 pts — Spa voucher redeemed

A problem? It gets sorted.
Straight away.

The customer can raise an issue straight from their personal area — in the app, on the web or by email.

From the mobile app
From the web area
By email

Raise an issue

Subject

Reward not received

Related order

#00234

Description

Describe the problem...

You'll get updates by email with every reply

From setup to the first redemption.
In less time than you think.

01

Structure

You create categories and brands. The backbone of your catalog.

02

Content

You add rewards, images, stock and redemption options.

03

Launch

You activate the catalog and hand the cards out to your customers.

04

Growth

Handle orders, track redemptions and keep stock up to date.

Still have questions?

Your loyalty program starts here.

Built into inshop. No external tool needed.

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