Which channels can I use?

SMS, email and in-app push notifications, all from the same console. WhatsApp is a separate suite service with its own dedicated page.

Is a plastic loyalty card required?

No. The loyalty card is digital: the customer's smartphone becomes the card, with no plastic and no mandatory app download.

How does a customer sign up?

The merchant can create the record from the management system, or the customer signs up by scanning a QR Code or filling in a form.

How is privacy handled?

Sign-up and opt-out follow privacy law: the record is activated only after confirming the link sent by SMS, and unsubscribing works by replying to a notification.

Can promotions be automated?

Yes: birthdays, threshold promos and lapsed-customer win-back can run automatically from the suite database.

What statistics do I see?

For each campaign: sent, delivered, read, failed and conversions.

intouch

Always in touch with your customers

The suite's instant marketing and loyalty tool: SMS, email and push notifications to talk to your community, plus a digital loyalty card, points and threshold rewards to bring it back. Card and rewards catalog are managed by inshop advanced.

SMS, email and push from one console
Digital loyalty card — no plastic, no mandatory app
Sign-up and opt-out handled in full GDPR compliance

Why intouch is your best choice

Features designed to accelerate your business and simplify management.

SMS instant marketing

Promos, special offers and news straight to the phone: the most immediate instant marketing channel.

Email and DEM

Newsletters and email campaigns with flyers, catalogs and promotions linked to your suite.

Push notifications

Profiled push and in-app inbox to reach app users, even when the app is closed.

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Management system and stores

Set up stores with dedicated accounts, browse the database and automate birthdays and lapsed customers.

Digital loyalty card

The smartphone becomes the card: no plastic, activation via QR Code or sign-up form.

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Threshold rewards and database

Customizable points, thresholds and rewards, with customer database, birthdays and lapsed customers managed from the suite.

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Multichannel messaging

SMS, email and push: reach everyone, right away

Instant marketing at its simplest. Send promos, offers and news by SMS, email or in-app push and keep the relationship alive with birthdays, holidays and interest-based messages — all from one console.

SMS with the highest read rate, delivered in seconds
Email and DEM linked to flyers and catalogs
In-app push notifications and inbox

Smartphone showing SMS, push and email notifications from a store

Rewards and back office

Threshold rewards you control end to end

Decide points, thresholds and rewards with full autonomy. From the suite you set up your stores with dedicated accounts, browse the customer database, automate birthday promos and win back lapsed customers — always GDPR compliant.